Privacy Policy for Eve Essentials

Effective Date: March 23, 2026 Last Updated: March 23, 2026

At Eve Essentials, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our assets, or interact with our services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

• Identifiers: Name, shipping/billing address, email address, and phone number.
• Commercial Information: Records of assets purchased, obtained, or considered.
• Financial Data: Payment information (processed securely via third-party providers; we do not store full card numbers).
• Technical & Usage Data: IP address, browser type, device info, and how you interact with our website (via cookies and similar tech).
• AI-Interactions: If you use our AI-driven support or styling tools, we may process the queries you provide to improve your experience.

2. How We Use Your Data

We process your information based on Contractual Necessity, Legitimate Interest, or Consent:

• Order Fulfillment: To process payments and deliver your assets.
• Communication: To send order updates, security alerts, and administrative messages.
• Marketing: To send newsletters or promotions (only if you have opted in).
• Site Optimization: To analyze site traffic and improve our user interface.
• Security: To detect and prevent fraudulent transactions or cyberattacks.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share information with trusted partners necessary to run our business:

• Payment Processors: (e.g., Paystack) to handle secure transactions.
• Service Providers: Cloud hosting, email delivery services, and analytics (e.g., Google Analytics).
• Legal Obligations: If required by law to comply with a subpoena or similar legal process.

4. Cookies and Tracking

We use cookies to enhance your shopping experience.

• Essential Cookies: Required for the site to function (e.g., keeping items in your cart).
• Analytics/Marketing Cookies: Used to understand user behavior. You can manage your preferences via our Cookie Consent Tool or your browser settings.

5. Your Rights

Depending on your location (UK, EU, California, etc.), you have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Request that we update inaccurate information.
• Deletion: Request that we erase your personal data (“Right to be Forgotten”).
• Opt-Out: Unsubscribe from marketing emails at any time via the “Unsubscribe” link.
• Data Portability: Request your data in a machine-readable format.

6. Data Security & Retention

We implement industry-standard encryption (SSL/TLS) to protect your data. We retain your information only as long as necessary to provide our services or comply with legal, tax, and accounting requirements (typically 6–7 years for transaction records).

7. International Transfers

If you are located in the EU/UK, your data may be transferred to servers in the US. We ensure these transfers are protected by Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework.

8. Contact Us

For any questions regarding this policy or to exercise your rights, please contact our Data Privacy Team:

Eve Essentials Email: info@eveessentialsltd.com